Customer Portal

Name: Customer Portal
Brand: Pitbull

Multi-tenant customer and domain management. Customer-scoped logs, audit, reports and self-service quarantine/FP reporting.

Self-service layer for hosting providers

The Customer Portal lets you run Pitbull in a multi-tenant model for hosting and ISP environments. Each customer accesses only their domains, logs and reports — data isolation is guaranteed by customer scope.

Key features

Domain onboarding, MX verification and DNS check flow
Per-customer mail log and filtering history
Quarantine false positive reporting and release requests
Self-service support ticket creation
Customer-level report and summary views

Security and compliance

Sensitive data (passwords, API keys, tokens) is masked and not logged. KVKK/GDPR compliant data separation keeps customer data isolated. WHMCS integration can auto-map customer accounts.

Highlights

✓ Multi-tenant domain management
✓ Customer scoped mail log
✓ False positive reporting
✓ Domain MX verification
✓ Self-service support tickets
✓ WHMCS integration support

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Operations Principles

⚠Sensitive data is masked
⚠Tokens and passwords are not logged
⚠Each customer sees only their scoped data